Responsibilities:

• Customer renewal management: providing quotations and communicating with customers, internal processing and reporting
• Dealing with customer enquiries
• Order management
• Support for management team
• Customer records management
• Supplier records management
• Internal document management
• Office management and administration
• HR administration
• Health & Safety administration

The successful applicant will have: 

• Professional, reliable and flexible attitude 
• Strong teamwork approach with ability to work on own initiative
• Strong communication skills internally and externally
• Process focussed with strong organisational and time management skills
• Familiarity dealing with finance processes and records
• Analytical and reporting skills
• Solid administration skills 
• IT literacy including Excel, CRM and finance packages – knowledge of both Microsoft CRM and QuickBooks advantageous 
• Good attention to detail and an investigative and proactive nature 
• Experience in a similar role, ideally within a software company 
• Interest in technology, experience of working for a software house/technology business, knowledge of academic markets, the public sector or international markets (all advantageous but not essential)