Hours of work will be Monday to Friday 8:00am – 5:30pm

This position will be based at our facility in Biggleswade on the new Stratton Business Park.

Temp to Perm

Responsibilities will include:

• Inbound and outbound calls to customers and our Internal Branches.
• Processing customer’s website placed orders
• Processing internal  Branch placed orders
• Conversing with customers via on-line chat and e-mail
• Tracking orders and liaising with all our courier networks
• Assisting customers when using our website, placing orders etc.
• General office / customer service duties

Skills, Knowledge, Qualification and Experience

• Computer literate
• Previous experience in an office-based Customer Services environment is essential. 
• Previous customer telephone & email experience would be preferred.
• Strong work ethic and initiative
• Enjoy working with people and be able to work as part of a team.

Full training will be provided internally on our own in-house computer systems.