Internal Sales Engineer - £30,000-£40,000

Our clients are based in Stansted Abbotts, they are currently recruiting for an Internal Sales Engineer to support the sales team on a day to day basis, both technically and commercially. 

The Internal Sales Engineer will be office based at the headquarters in Stansted Abbots, Hertfordshire (with the possibility of limited remote working) and will be responsible for driving sales by up-selling to selected accounts, dealing with and qualifying new enquiries, updating the CRM and offering technical assistance both pre and post sales.

The Internal Sales Engineer will also be required to travel domestically and internationally as and when required. The Internal Sales Engineer will be expected to become an important part of the sales team and should be a positive, resilient, proactive, innovative individual who is willing to offer support and expertise to the sales team/company as and when needed.

The Internal Sales Engineer should be comfortable in a client facing sales role and should ideally be from the CCTV/high Security industry or be a recent graduate with a degree which is relevant to the role (engineering or science). Being a self-motivated and dynamic person with a good understanding of surveillance systems with a willingness to work out of hours where necessary.

Technical and sales experience of CCTV cameras (thermal and video cameras) is desirable, with experience in radar and 3rd Party VMS’s being very advantageous.

Responsibilities:

  • Assisting with preparing proposals/quotations/documentation and offers for customers, on the basis of the needs identified, tender requirements whilst co-ordinating information with the technical and production department/s. 
  • Ensure any special requests (pre- and post-sale) are being actioned accordingly.
  • Perform product demonstrations and presentations as required (usually alongside a sales consultant).
  • Offering technical assistance both pre and post sales. This would include organising, setting up and delivering product demonstrations (usually alongside a sales consultant) as well as assisting with and ensuring technical support queries are being dealt with as required.
  • Offer basic level training / product familiarisation to clients. 
  • Supporting in a commissioning/support role for systems that are in the deployment phase.
  • Support and play an important part in developing and creating the sales/marketing literature and documentation as required.
  • Attend trade exhibitions as required (including setting up / dismantling equipment at the shows). 
  • Responsibility for the presales demo assets, keeping all kits fully stocked and functional and testing before demonstrations. Maintaining the booking system and managing the repairs accordingly. Packing kits for shipping as required.
  • Keep technical knowledge up to date including helping to identify formal training needs.
  • Keeping appraised of the competition.
  • Contribute positively to our culture of continuous improvement. 

Advantageous Skills / Experience:

  • Good knowledge of the Security Systems industry and an understanding of system design
  • CCTV, Radar, VTS & Fire, would be highly advantageous.
  • Experience of managing tender responses, processes, estimates and business proposals.
  • Experience in security manufacturing sales, account management, developing new business and building and maintaining working relationships (externally and internally).
  • A good core technical ability and capable of learning new technical information quickly.
  • Previous experience selling thermal imaging cameras and electric optical (EO) solutions.
  • Experience with prime, distribution and OEM sales channels.
  • Excellent written, mathematics, communication and presentation abilities.
  • Good working knowledge of Microsoft Office (Word, Excel, PowerPoint), CAD, Visio and CRM’s.
  • Advanced Excel and Pipedrive skills would be advantageous.
  • Degree qualification in a relevant area (technical or sales) would be advantageous.
  • Excellent communications skills.